Phishing attacks: defending your organisation

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Document information

How to defend your organisation from email phishing attacks.

Adapted edition

Document type
Reference Guide
Format
DOCX
Pages
8
Language
English
Version
1.0
Updated
2026-09-16
Description

How to defend your organisation from email phishing attacks for organisational planning, review and training. NCSC guidance is advisory and should be applied to the organisation's own risks and obligations.

Contents
  • Introduction
  • Note:
  • What is phishing?
  • Why you need a multi-layered approach
  • The problems with phishing simulations
  • Four layers of mitigation
  • Don't let your email addresses be a resource for attackers
  • How do I do this?
  • Reduce the information available to attackers
  • Filter or block incoming phishing emails
  • Carefully consider your approach to phishing training
  • Make it easier for your users to recognise fraudulent requests
  • Create an environment that encourages users to report phishing attempts
  • Protect your devices from malware
  • Protect your users from malicious websites
  • Protect your accounts with effective authentication and authorisation
  • Source links
Source and licence
Phishing attacks: defending your organisation

National Cyber Security Centre

AttributionNational Cyber Security Centre, “Phishing attacks: defending your organisation” (5 February 2018), reused under the Open Government Licence v3.0.

ChangesAdapted 16 September 2026: converted the official HTML article into neutral text-only DOCX and PDF editions. Preserved article headings, paragraphs, lists and plain-text source-link destinations; normalized web whitespace and typographic punctuation; omitted site navigation, topic and download cards, images, logos, scripts, styles and page furniture.

Version history
  • v1.016/09/2026
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