Configuring Microsoft Outlook 365's 'Report Phishing' add-in
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How to set up the Report Phishing add-in on Office 365 Outlook so it sends suspect and scam emails to the NCSC's Suspicious Email Reporting Service (SERS)
Adapted edition
- Document type
- Reference Guide
- Format
- DOCX
- Pages
- 4
- Language
- English
- Version
- 1.0
- Updated
- 2026-09-16
- Category
- Information security
- Licence
- Open Government Licence v3.0
Description
How to set up the Report Phishing add-in on Office 365 Outlook so it sends suspect and scam emails to the NCSC's Suspicious Email Reporting Service (SERS) for organisational planning, review and training. NCSC guidance is advisory and should be applied to the organisation's own risks and obligations.
Contents
- About the guidance
- Note:
- Create a shared mailbox for your phishing emails
- Installing the Microsoft Outlook 365 'Report Phishing' add-in
- Including the NCSC's SERS in the Report Phishing add-in
- About the SERS
- Sample documentation for internal staff
- Source links
Source and licence
National Cyber Security Centre
AttributionNational Cyber Security Centre, “Configuring Microsoft Outlook 365's 'Report Phishing' add-in” (12 August 2021), reused under the Open Government Licence v3.0.
ChangesAdapted 16 September 2026: converted the official HTML article into neutral text-only DOCX and PDF editions. Preserved article headings, paragraphs, lists and plain-text source-link destinations; normalized web whitespace and typographic punctuation; omitted site navigation, topic and download cards, images, logos, scripts, styles and page furniture.
Version history
- v1.016/09/2026