Putting staff welfare at the heart of incident response
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Guidance for staff responsible for managing a cyber incident response within their organisation.
Adapted edition
- Document type
- Reference Guide
- Format
- DOCX
- Pages
- 3
- Language
- English
- Version
- 1.0
- Updated
- 2026-09-16
- Category
- Information security
- Licence
- Open Government Licence v3.0
Description
Guidance for staff responsible for managing a cyber incident response within their organisation for organisational planning, review and training. NCSC guidance is advisory and should be applied to the organisation's own risks and obligations.
Contents
- Why is staff welfare so important during an incident?
- Note:
- 1. Include all staff in the incident response plan
- 2. Build a culture where staff feel safe to speak up
- 3. Plan your internal communications
- 4. Be conscious of staff concerns
- 5. Practise your response
- Source links
Source and licence
National Cyber Security Centre
AttributionNational Cyber Security Centre, “Putting staff welfare at the heart of incident response” (10 May 2022), reused under the Open Government Licence v3.0.
ChangesAdapted 16 September 2026: converted the official HTML article into neutral text-only DOCX and PDF editions. Preserved article headings, paragraphs, lists and plain-text source-link destinations; normalized web whitespace and typographic punctuation; omitted site navigation, topic and download cards, images, logos, scripts, styles and page furniture.
Version history
- v1.016/09/2026