Preparing a resident engagement strategy
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What the principal accountable person and accountable persons must do to prepare, submit and update a resident engagement strategy for a high-rise residential building.
Adapted edition
- Document type
- Reference Guide
- Format
- DOCX
- Pages
- 5
- Language
- English
- Version
- 1.0
- Updated
- 2026-09-16
- Category
- Safety & operations
- Licence
- Open Government Licence v3.0
Description
What the principal accountable person and accountable persons must do to prepare, submit and update a resident engagement strategy for a high-rise residential building. Consult the original guidance for current legal and operational details.
Contents
- Purpose of a resident engagement strategy
- Responsibility for the resident engagement strategy
- When to prepare a strategy
- Building assessment certificate
- What your strategy must include
- The information you'll provide residents with
- What you'll ask residents about
- How you'll collect and use opinions
- How you'll measure and review participation
- After you have prepared your strategy
- Distribute
- Consult on the strategy
- Action after consultation
- Review
- Disputes
- Building safety complaints from residents
Source and licence
Building Safety Regulator
AttributionBuilding Safety Regulator, ‘Preparing a resident engagement strategy’ (updated 6 December 2024), reused under the Open Government Licence v3.0.
ChangesNeutral text-only adaptation from the official GOV.UK Content API body: headings, paragraphs, ordered and unordered list items and clickable source-link destinations in an appendix preserved. Images, logos, page design, accessible-format request widgets and linked attachments excluded; normalised whitespace, invisible format marks and typography.
Version history
- v1.016/09/2026