Operating a mandatory occurrence reporting system

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Document information

How principal designers, principal contractors and principal accountable persons must set up and maintain a system to report building safety incidents and risks.

Adapted edition

Document type
Reference Guide
Format
DOCX
Pages
5
Language
English
Version
1.0
Updated
2026-09-16
Description

How principal designers, principal contractors and principal accountable persons must set up and maintain a system to report building safety incidents and risks. Consult the original guidance for current legal and operational details.

Contents
  • Who must operate a mandatory occurrence reporting system
  • Principal designers and principal contractors
  • Principal accountable persons (PAPs)
  • Systems operated by the principal designer and principal contractor
  • Reportable incidents and risks
  • Operating the MOR system
  • What you must tell people
  • Systems operated by the PAP
  • Reportable incidents
  • Complaints system
  • Operating the MOR system
  • What you must tell people
  • Involving residents
  • Assessing reports made on the MOR system
Source and licence
Operating a mandatory occurrence reporting system

Building Safety Regulator

AttributionBuilding Safety Regulator, ‘Operating a mandatory occurrence reporting system’ (updated 6 December 2024), reused under the Open Government Licence v3.0.

ChangesNeutral text-only adaptation from the official GOV.UK Content API body: headings, paragraphs, ordered and unordered list items and clickable source-link destinations in an appendix preserved. Images, logos, page design, accessible-format request widgets and linked attachments excluded; normalised whitespace, invisible format marks and typography.

Version history
  • v1.016/09/2026
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