Change and configuration management procedure

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Document information

For change, configuration and service owners to assess, authorize, implement, verify, reverse and record changes to governed systems and configurations.

Document type
Procedure
Format
DOCX
Pages
11
Language
English
Version
1.0
Updated
2026-09-15
Description

For change, configuration and service owners to assess, authorize, implement, verify, reverse and record changes to governed systems and configurations.

Contents
  • Document control
  • Purpose of this procedure
  • Identify the objects changed
  • Select the change process
  • Create the change record and configuration set
  • Assess impact and dependencies
  • Plan testing, rollout, observation, and recovery
  • Authorize implementation
  • Control execution and concurrent change
  • Review each exposure stage
  • Control emergency changes
  • Handle unauthorized change and drift
  • Set the change closure state
  • Maintain configuration baselines and improvement records
Version history
  • v1.015/09/2026
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