Backup and recovery policy

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Document information

For service owners, recovery owners and technology operators to define backup scope, protection, retention, monitoring, restoration tests, failure response and change.

Document type
Policy
Format
DOCX
Pages
10
Language
English
Version
1.0
Updated
2026-09-15
Description

For service owners, recovery owners and technology operators to define backup scope, protection, retention, monitoring, restoration tests, failure response and change.

Contents
  • Document control
  • Purpose of this policy
  • Recovery loss scenarios
  • Recovery points and acceptable data loss
  • Recoverable service population
  • SaaS recovery limitations
  • Recovery-copy separation
  • Backup platform security
  • Restore authorization and data handling
  • Backup schedules and loss tolerance
  • Changes affecting recoverability
  • Backup monitoring and usability
  • Recovery test levels and evidence
  • Service-owner participation in recovery tests
  • Recovery result states
  • Incident recovery and evidence preservation
  • Trusted service rebuild
  • Backup retirement
Version history
  • v1.015/09/2026
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