Business continuity and ICT readiness procedure

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Document information

For continuity, service and recovery owners to define priority services, dependencies, recovery objectives, ICT readiness, exercises, results and corrective action.

Document type
Procedure
Format
DOCX
Pages
10
Language
English
Version
1.0
Updated
2026-09-15
Description

For continuity, service and recovery owners to define priority services, dependencies, recovery objectives, ICT readiness, exercises, results and corrective action.

Contents
  • Document control
  • Purpose of this procedure
  • Define the priority business output
  • Map dependencies for the priority output
  • Record dependency evidence
  • Set recovery requirements against capability
  • Create a continuity card for each priority activity
  • Resolve competing recovery demands
  • Select the exercise by the recovery claim
  • Invoke continuity at the defined trigger
  • Operate a degraded service
  • Restore in stages and reconcile the gap
  • Use a clean recovery path after possible compromise
  • Return control to ordinary operation
  • Recover when the continuity plan fails
  • Review ageing readiness evidence
  • Integrate continuity into ordinary change
Version history
  • v1.015/09/2026
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