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Buying, selling and donating second-hand devices

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Document information
ByNational Cyber Security Centresilver_tide_432ef7

How to erase the personal data from your phone, tablets, and other devices (and why it's important when you're buying and selling them).

Adapted edition

Privacy management
Document type
Reference Guide
Format
DOCX
Pages
4
Language
English
Version
1.0
Updated
2026-09-16
Category
Privacy & data protection
Licence
Open Government Licence v3.0
Description

How to erase the personal data from your phone, tablets, and other devices (and why it's important when you're buying and selling them) for organisational planning, review and training. NCSC guidance is advisory and should be applied to the organisation's own risks and obligations.

Contents
  • Note
  • Before you erase the data on your device
  • Erasing the data on your device
  • Choosing a second-hand device
  • Before using your second-hand device
  • Accessible formats
  • Source links
Source and licence
Buying, selling and donating second-hand devices

National Cyber Security Centre

Original source OGL-UK-3.0

AttributionNational Cyber Security Centre, “Buying, selling and donating second-hand devices” (28 December 2020), reused under the Open Government Licence v3.0.

ChangesAdapted 16 September 2026: converted the official HTML article into neutral text-only DOCX and PDF editions. Preserved article headings, paragraphs, lists and plain-text source-link destinations; normalized web whitespace and typographic punctuation; omitted site navigation, topic and download cards, images, logos, scripts, styles and page furniture.

Version history
  • v1.016/09/2026
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