March 2024 - update on the government's work to improve the quality of social housing
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The government is committed to improving the quality of social housing in England. In response to the tragic death of 2-year-old Awaab Ishak, we are reforming the sector so that every tenant has a decent, safe and secure home. We report our progress every month.
Adapted edition
- Document type
- Reference Guide
- Format
- DOCX
- Pages
- 4
- Language
- English
- Version
- 1.0
- Updated
- 2026-09-17
- Category
- Safety & operations
- Licence
- Open Government Licence v3.0
Description
The government is committed to improving the quality of social housing in England. In response to the tragic death of 2-year-old Awaab Ishak, we are reforming the sector so that every tenant has a decent, safe and secure home. We report our progress every month. Consult the original guidance for current legal and operational details.
Contents
- New consumer regime
- Decency
- Awaab's Law: time limits for landlords to fix hazards
- Quality of service
- Competence and conduct standard for social landlords
- Making tenants' voices heard
- Make Things Right campaign for residents
- Four Million Homes
- Resident Panel
- Housing Ombudsman
- Looking ahead
- Further information and resources
Source and licence
Department for Levelling Up, Housing and Communities
Author: Department for Levelling Up, Housing and Communities
AttributionDepartment for Levelling Up, Housing and Communities , ‘March 2024 - update on the government's work to improve the quality of social housing’ (updated 28 March 2024), reused under the Open Government Licence v3.0.
ChangesNeutral text-only adaptation from the official GOV.UK Content API body: headings, paragraphs, ordered and unordered list items and clickable source-link destinations in an appendix preserved. Images, logos, page design, accessible-format request widgets and linked attachments excluded; normalised whitespace, invisible format marks and typography.
Version history
- v1.017/09/2026