Food incidents, product withdrawals and recalls

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Document information

How to report, respond to and prevent an incident, including how to withdraw or recall unsafe food products.

Adapted edition

Document type
Reference Guide
Format
DOCX
Pages
6
Language
English
Version
1.0
Updated
2026-09-16
Description

How to report, respond to and prevent an incident, including how to withdraw or recall unsafe food products. Consult the original guidance for current legal and operational details.

Contents
  • What a food incident is
  • Product withdrawals and recalls
  • Reporting a food incident
  • Traceability, withdrawals and recalls guidance
  • Important: References to EU legislation in FSA guidance
  • Tools
  • Undertaking Root Cause Analysis (RCA)
  • Root cause analysis - single point lessons
  • Insight into root cause analysis findings
  • Protecting and defending food and drink from deliberate attack
  • Our incident management plan
  • Incidents response team phone number
  • Video transcript
  • Team Contacts
  • Incidents response team
  • Consumer protection team in Wales
Source and licence
Food incidents, product withdrawals and recalls

Food Standards Agency

AttributionFood Standards Agency, ‘Food incidents, product withdrawals and recalls’ (updated 20 August 2026), reused under the Open Government Licence v3.0.

ChangesNeutral text-only adaptation from the official GOV.UK Content API body: headings, paragraphs, ordered and unordered list items and clickable source-link destinations in an appendix preserved. Images, logos, page design, accessible-format request widgets and linked attachments excluded; normalised whitespace, invisible format marks and typography.

Version history
  • v1.016/09/2026
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